Política de envío
Masdeu & Co. Shipping & Delivery Policy
Last Updated: 03/21/2025
This Shipping & Delivery Policy is integral to our Terms & Conditions and should be read in conjunction with our main Terms & Conditions.
Shipping Options and Fees:
Standard Shipping:
- Duration: Orders are delivered within 5-8 business days.
- Fee: $6.95 for all orders, except those containing more than two items which qualify for free shipping.
Free Shipping:
- We offer free shipping on orders with more than two items. This discount is applied automatically at checkout, no promo code needed.
Carrier Information:
- We utilize major shipping carriers including USPS, UPS, and FedEx. The choice of carrier is based on rates and delivery requirements at the time of shipping.
Order Processing:
- Orders are typically processed within 24-48 hours of placement. The processing time is in addition to the shipping duration.
Shipping Area:
- We currently ship to addresses within the [Specify Region or Country]. International shipping is not available at this time.
Delayed, Lost, or Damaged Items:
- If your order is delayed beyond the delivery window, we will notify you via email.
- Responsibility for lost or damaged items during shipping lies with the carrier, unless the incorrect address was provided by us. If you encounter any issues with your delivery, contact masdeuandco@gmail.com, and we will assist in resolving the matter with the carrier.
- In cases where the package is lost or damaged due to our error in address entry, we will take full responsibility and assist with the replacement or refund.
Changes to Order Delivery Details:
- Once an order has been shipped, changes to delivery addresses cannot be made by our company. Such changes must be arranged directly with the shipping carrier.
Contact Us: For any issues or questions regarding shipping and delivery, please reach out to us at masdeuandco@gmail.com. We are here to help and ensure your satisfaction with your purchase.