Privacy policy

Masdeu & Co. Privacy Policy

This Privacy Policy outlines how Masdeu & Co. (the “Site” or “we”) collects, uses, and shares your Personal Information when you visit or make a purchase from masdeuofficial.com.

Collecting Personal Information

When you visit the Site, we collect specific information related to your device, your interactions with the Site, and details necessary to process your purchases. Should you reach out for customer support, additional information may be gathered. Below, we detail the Personal Information we collect and the rationale behind it.

Device Information

  • Collected Information: Web browser version, IP address, time zone, cookie information, the pages or products you view, search terms, and site interaction details.
  • Purpose of Collection: To accurately render the Site for you and to perform site usage analytics to enhance our services.
  • Collection Method: Automatically gathered upon accessing our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with our processor, Shopify, for a business purpose.

Order Information

  • Collected Information: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
  • Purpose of Collection: To fulfill our service contract by processing payment information, arranging shipping, providing invoices/order confirmations, communicating with you, screening orders for potential risk or fraud, and providing information or advertising in line with your preferences.
  • Collection Method: Directly collected from you.
  • Disclosure: Shared with our processor, Shopify, for a business purpose.

Customer Support Information

  • Collected Information: Modifications to the above-listed details or additional necessary information.
  • Purpose of Collection: To deliver customer support.
  • Collection Method: Collected from you.
  • Disclosure: Shared with customer support vendors.

Sharing Personal Information

We share your Personal Information with service providers to assist in providing our services and fulfilling our contracts with you. For instance:

  • We use Shopify to power our online store—you can read more about how Shopify uses your Personal Information on the Shopify website.
  • Your Personal Information may be disclosed to comply with applicable laws and regulations or to respond to lawful requests for information we receive, or to otherwise protect our rights.

Behavioral Advertising

We use your Personal Information for targeted advertisements or marketing communications we believe may interest you. For example:

  • We utilize Google Analytics to understand how our customers use the Site. Learn more about Google's use of your Personal Information on the Google Privacy Policy page. Opt-out of Google Analytics on the Google opt-out page.

Learn more about targeted advertising from the Network Advertising Initiative’s educational page on their website.

Opt-out of targeted advertising:

You can also opt-out by visiting the Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your Personal Information to:

  • Offer products for sale,
  • Process payments,
  • Fulfill orders,
  • Keep you updated on new products, services, and offers.

Retention

We retain your Personal Information in our records until you request us to erase it. For details on your right of erasure, see the 'Your Rights' section below.

Your Rights

If you are a resident of the European Economic Area (EEA), you have rights to access, port, correct, update, or erase your Personal Information. Contact us via the contact information below to exercise these rights.

Cookies

We use various cookies on our Site to enhance your experience and support our service functions. More details about the cookies used can be found in our full cookie policy.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, questions, or complaints, please contact us via email at masdeuandco@gmail.com.

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